Welcome to Belvee. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these terms, please do not use our website.

1. General

Belvee is an online skincare store offering authentic skincare products for customers across Pakistan.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Product Information

We strive to ensure that all product descriptions, images, ingredients, and pricing are accurate.

However:

• Product packaging may differ slightly from the images shown on the website.

• Colors may vary depending on your device's display.

• We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Orders

When you place an order with Belvee:

• You agree that the information you provide is accurate and complete.

• All orders are subject to verification and acceptance.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, stock unavailability, or incomplete customer information.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).

Prices may change at any time without prior notice. The price applicable to your purchase is the one displayed at the time your order is placed.

Shipping charges, if applicable, will be clearly displayed during checkout.

5. Cash on Delivery (COD)

Belvee offers Cash on Delivery (COD) across Pakistan.

Customers are responsible for ensuring that someone is available to receive and pay for the order at the delivery address provided.

Repeated refusal to accept confirmed orders may result in restrictions on future purchases.

6. Shipping & Delivery

We aim to deliver orders within 3–5 business days across Pakistan.

Delivery times are estimates and may vary due to:

• Weather conditions

• Public holidays

• Courier delays

• Remote delivery locations

• Other circumstances beyond our control

Belvee is not responsible for delays caused by third-party courier services.

7. Returns & Refunds

We stand behind the authenticity and quality of our products.

If you receive a damaged, defective, or incorrect item, please contact our customer support as soon as possible after delivery.

Refunds or replacements will be processed according to our Return & Refund Policy after verification of the issue.

8. Money-Back Guarantee

Our Money-Back Guarantee applies only under the conditions outlined in our Return & Refund Policy.

Claims may require supporting information such as photographs, order details, or return of the product where applicable.

9. Product Usage

Our skincare products are intended for external use only.

Customers are advised to:

• Read all product instructions before use.

• Perform a patch test before first use.

• Discontinue use if irritation occurs.

• Consult a qualified healthcare professional if you have known allergies, skin conditions, or medical concerns.

Individual results may vary depending on skin type and usage.

10. Intellectual Property

All content on the Belvee website, including text, images, graphics, logos, product descriptions, and designs, is the property of Belvee or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Belvee shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

14. Contact Us

If you have any questions regarding these Terms & Conditions, our products, or your order, please contact us using the contact information provided on our website.

Our Commitment

At Belvee, we are committed to providing:

• 100% Original Products

• Authentic Formulas

• Money-Back Guarantee

• Fast Delivery Across Pakistan (3–5 Business Days)

• Secure Cash on Delivery (COD) Service

• Dedicated Customer Support

Thank you for choosing Belvee. We appreciate your trust and look forward to serving you.